Almost anything! You can’t store flammables, hazardous/toxic items, or any stolen/illegal items. See our T&Cs for a more extensive list of exclusions.
See space calculator
Yes, nearly a tonne - but it would be hard to exceed this! Give us a call on 01869 254 245 if you are worried.
If we arrive and you still need more space, we can either bring another vault or fit any extra items in our van to store back at our Cinch Storage site.
We can of course help, but we are not liable for any packaging mishaps. Have everything ready to load on the ground floor, we will not be bringing goods down from the attic or dismantling your bed!
Yes, we sell boxes, tape, bubble wrap, blankets, sofa wraps and more - all available at checkout. We recommend ordering any materials needed in advance of our visit.
You can take photos whilst loading and add them to your ‘My Cinch’ profile. You can also add any notes regarding items that might not be clear in a photo.
Please check your vault dimensions before delivery - see here. We advise you to notify us of any items that won’t fit the vault in advance, so we can take any necessary steps.
Yes, unlike the majority of storage operators, we offer FREE access! Please endeavour to give us 24 hours notice before visiting to your vault(s).
We can usually accommodate almost any item for storage, so call us on 01869 254 245 to see what we can offer.
Absolutely no one has access to your Vault. We supply tamper evident seals for your peace of mind. Our remote signalling intruder & fire alarms with immediate emergency response, will ensure the highest protection.
Your plan depends on how long you store for and the space required. The longer you store, the cheaper your monthly fee. Please see the instant quote calculator to get your pricing plan today or give us a call.
That's simple, you will incur a small early break fee of £25 and pay the difference in savings you had through your original storage plan.
Free of charge if you commit to 3 months of storage and are in our collection radius.
If you exceed our collection radius and/or only need 1-2 months storage there will be an additional charge, please ring for a quote on 01869 254 245
You will be charged from the first day of storage and you will be debited monthly thereafter.
Yes, we do charge a small fee, calculated by the distance you are from our Cinch site, but when you need this service, please call us.
You can store for just a week, however 1 month is the shortest billing time we offer.
You will be charged for the full billing month - we advise you to leave toward the end of the billing month to avoid additional costs.
You can either collect your items from our storage centre or we can bring them back to you. Please ring for a quote as it’s dependent on where they are going.
We require you to give a months notice before leaving our Cinch site. You will always pay for a months storage in advance so make sure you give as much notice as possible.
No problem! You will keep paying in advance monthly for your storage and we wait to hear from you when you need to cancel.
We know that emergencies and unexpected events happen. If you know in advance that you may be late making a payment for any reason, please contact us so that we can work with you!
You will be charged a late payment fee. In extreme cases we may not return your belongings until your account balance is settled.
See “Free pick-up areas” to find out if your nearest town is included in our free pick up area. Or find out when you checkout.
Yes of course, please do phone ahead prior to arriving.
Cinch vans can carry up 50 sq ft Vaults with room for any unexpected extras, orders over 50 sq ft will require more than one vault.
We aim to arrive at the beginning of your allotted time.
We allow roughly one hour per vault to load your items. If you need considerably longer we will charge a small amount for our staff’s time. Cinch staff are there to help you!
Yes, you are able to do this through ‘My Cinch’ after checking out, or call us on 01869 254 245. If you require us to bring additional packaging materials then please call us to notify.
Cinch take extreme care when it comes to the protection of your goods. Unlike a typical self storage company where your items would be handled by a third party removal company, the Cinch team are the only people involved in the storage process. We sell a full range of packaging products to ensure your goods are best protected in transit and storage.