Legal & Privacy Terms

Thanks for visiting the Cinch Storage Website (“Cinch Storage”, “we”, “us” or “ours”).

We recognize that the trust of our clients is vital to our business. Cinch Storage is committed to maintaining the confidentiality, integrity, and security of personal information regarding our clients. We are committed to keeping your information secure, and using it appropriately.

We collect the following types of information from you:

Information you provide us directly: We ask for certain information such as your first and last name, phone number, e-mail address, and physical address when you checkout or register for a Cinch account, or if you correspond with us. We may also retain any messages you send to us or through the Site, and may collect information in User Content you provide to the Site. We use this information to operate, maintain, and provide to you the features and functionality of the Site and Storage Services.

Information from third parties: For example if you access our site through a 3rd party connection or log in such as Facebook or Google, for example through Facebook by “following,” or “liking” Cinch Storage. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Site as well as provide you with updates if and when your friends join Clutter.

Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses www.cinchstorage.co.uk or advertisements and other content served by or on behalf of www.cinchstorage.co.uk on other Web sites.

Analytics information: From time to time we collect analytics data and use third party analytics tools to help us measure traffic and usage trends for the Site and Storage Services. These tools collect information sent by your browser or mobile device. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual User.

Remarketing: Cinch Storage uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Cinch Storage website. You can set preferences to alter how Google advertises to you by using the Google Ad Preference page.

Location Data: When you use the Cinch Storage Website we may access, collect, monitor and/or remotely store “location data,” including location data that you directly provide to us. Some features of the Site, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Access to Personal Information

If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@cinchstorage.co.uk or contacting us by telephone, 01869 254 245.

Our Use of Cookies

A cookie is a small text file created by a Website that stores information on your computer, such as your preferences when visiting that Website. Cookies also measure usage of various pages on our Website to help us make our information more pertinent to your needs and easy for you to access, and they help us provide products or services that we believe would be of interest and value to you. Our usage of a cookie is in no way linked to any of your Personal Information while on our Website.

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain actions, use certain functionalities and access certain content on our Website.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may choose to opt out of any email newsletter by clicking on the unsubscribe button. It is our intention to send you only email communications, e.g. newsletters, that will be useful to you and that you want to receive. We may use a third party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send email on our behalf.

Our website may contain links to other Internet Website that were developed and are sponsored or maintained by third parties. Third party Internet Websites and services accessible through our Website have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. You can do so by emailing info@cinchstorage.co.uk

This Website is not directed toward children. We do not promote our products or services online to children, and we do not intentionally collect any personally identifiable information from any person under 18.

Telephone Conversations

All telephone conversations made to Cinch Storage are recorded; in addition all outbound calls made by Cinch Storage are recorded also. These calls are used from time to time to assist with our internal training and staff appraisal. Recorded telephone conversations may also be retained by Cinch Storage as a record of evidence of an acceptance of contract.

This privacy policy sets out how Cinch Storage uses and protects any information that you give us when you use this website. Cinch Storage may change this policy from time to time by updating this page. You agree to accept posting of a revised Privacy Statement electronically on our Website as actual notice to you. The effective date of this Privacy Statement is 22.01.18.